Ecko
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Ecko Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ecko has 1.5 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Decent products for somewhat reasonable prices.
Cons: Customer service is dreadfully non existent.Recent recommendations regarding this business are as follows: "Have availability to get clarity on items and purchased order.", "Buy if you want", "" Choose wisely my friend" when dealing with this company. Make damn sure you can afford to eat the cost of an item you ordered because trying to get a response from ECKO is like waking the dead.", "Open and inspect ALL items from this company as we clealy received a hoodie that had a manufactures defect! Pissed off that the company is not standing by its products! They should have sent a replacement or offered a return!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ecko has 1.5 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Decent products for somewhat reasonable prices.
Cons: Customer service is dreadfully non existent.Recent recommendations regarding this business are as follows: "Have availability to get clarity on items and purchased order.", "Buy if you want", "" Choose wisely my friend" when dealing with this company. Make damn sure you can afford to eat the cost of an item you ordered because trying to get a response from ECKO is like waking the dead.", "Open and inspect ALL items from this company as we clealy received a hoodie that had a manufactures defect! Pissed off that the company is not standing by its products! They should have sent a replacement or offered a return!".
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
I need to verify my order and b the charges
Preferred solution: I just need to ask a question for clarity.
User's recommendation: Have availability to get clarity on items and purchased order.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Milpitas, California
Return dispute
- Decent products for somewhat reasonable prices
- Customer service is dreadfully non existent
Preferred solution: Full refund
User's recommendation: " Choose wisely my friend" when dealing with this company. Make damn sure you can afford to eat the cost of an item you ordered because trying to get a response from ECKO is like waking the dead.
Conyers, Georgia
Because I have not got my order yet
User's recommendation: Buy if you want
Lindenhurst, New York
Not receiving refund and receiving the wrong product
Hollywood, Florida
Bag fell apart on plane
Redmond, Oregon
Received a defective ecko jacket - BIG hole on seam line. Company won't take return back even thought it was brand new in the bag.
User's recommendation: Open and inspect ALL items from this company as we clealy received a hoodie that had a manufactures defect!!! Pissed off that the company is not standing by its products! They should have sent a replacement or offered a return!
Hagerstown, Maryland
Hooded Jacket Review
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